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Need some assistance with AK70 MKII and Mojo please


BA0701

Question

Hello all,

     Brand new account. I just, this week, recieved my new AK70 MKII and Mojo amp. Heck, I even bought the set case, with button snaps on the backs, for pairing the two devices. The fact that such a case exists, implies to me that this is a fairly popular pairing. I first purchased a Moon-Audio Dragon TOSLINK mini to TOSLINK standard to connect the two, snd after turning them on I got no audio.

 

The lights on all 3 Mojo buttons light up, and the power button light goes out, while the volume buttons remain lit.

 

I spoke to Moon-Audio, and was told I had ordered the wrong cable, that I needed a mini USB to mini USB cable to pair the two devices, which I order. Used the USB cable, with the exact same results. At no time were both cables connected simultaneously. 

 

I have only tried using 320kbs .mp3 files, so as to avoid a codec or bitrate issue. 

 

Does anyone possibly have any suggestions? Personally, I believe the problem lies in the Mojo, but not clear. First off, the AK70 MKII works perfectly fine on it's own, but I also tried connecting a know working optical cable to the amp, it is a cable that I actually have in place to use with an old Headroom portable Desktop amp, and verified it is working, but I still get the exact same results with the Mojo, with the power button light going dark, and no audio.

 

Any help anyone might provide would be greatly appreciated!! Thank you in advance.

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